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Introduction to Counselling and Listening Skills


The Willows Centre, Willows Counselling & Training, Swindon SN1 3LQ

Delivery format:

Face to Face

Course fees:


Course Information

Many people find themselves in helping roles, personally and professionally, that require them to listen to and support the emotional needs and wellbeing of others. So often we feel out of our depth, not knowing what to say or do to be of most help. This course seeks to enhance attendees’ capacity for helping others by encouraging the development of essential listening and responding skills. It also acts as a first step for those considering training to become a counsellor.

Week One

The Helping Relationship

Exploring the qualities of an effective helper.

Week Two

Enhancing our Listening Skills

Active listening, and blocks and barriers to listening.

Week Three

Supporting Safely and Appropriately

Boundaries, ethical considerations, and responding skills.


Week Four

Self Awareness

Understanding values and prejudices and their impact.


Week Five

Self Care

Recognising the need for resourcing and restoring.


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Entry Requirements

Entry Requirements

There are no specific academic qualifications required for this course

Minimum age is 18 years

Good basic use of written English

Full completion of the course application form


This course may not be advisable for those dealing with ongoing emotional issues or enduring mental health difficulties.

Application Pack

The course leaflet and application form can be viewed and downloaded using the links below. Applications should be returned via email to training-enquiries@willowscounselling.org.uk

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